AgiCrowds

Security

How we protect your data and maintain platform security

Our Security Commitment

At AgiCrowds, security is a top priority. We understand that you trust us with your sensitive data, and we take that responsibility seriously. Our comprehensive security program is designed to protect your data at every level, from infrastructure to application security.

Our team of security experts continuously monitors and improves our security measures to stay ahead of emerging threats. We follow industry best practices and maintain compliance with relevant security standards and regulations.

Security Features

Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Role-based access controls (RBAC) ensure users can only access the data they need.
Secure Infrastructure
Our platform is hosted on SOC 2 compliant cloud infrastructure with regular security audits.
Compliance
We maintain compliance with GDPR, CCPA, and HIPAA (for Enterprise plans).
Data Isolation
Customer data is logically isolated to prevent unauthorized access between organizations.
Monitoring & Alerts
24/7 monitoring for suspicious activities with automated alerts and response procedures.
Regular Backups
Automated backups with point-in-time recovery capabilities to prevent data loss.
Vulnerability Management
Regular security assessments, penetration testing, and prompt patching of vulnerabilities.

Security Certifications

AgiCrowds maintains the following security certifications and attestations:

  • SOC 2 Type II
  • ISO 27001
  • GDPR Compliance
  • HIPAA Compliance (Enterprise plan)
  • CCPA Compliance

Our security documentation, including audit reports and certifications, is available to customers upon request under NDA.

Security Practices

Employee Security

All AgiCrowds employees undergo background checks and security training. Access to customer data is strictly limited to employees who need it to perform their job functions. We enforce multi-factor authentication, least privilege access, and regular access reviews.

Development Security

Our development process includes security code reviews, automated security testing, and vulnerability scanning. We follow secure coding practices and maintain a secure development lifecycle.

Incident Response

We have a comprehensive incident response plan that includes detection, containment, eradication, recovery, and post-incident analysis. Our team conducts regular drills to ensure we're prepared to respond quickly and effectively to security incidents.

Vulnerability Disclosure

We appreciate the work of security researchers in improving the security of our platform. If you believe you've found a security vulnerability, please report it to security@agicrowds.com.

We commit to:

  • Acknowledging receipt of your report within 24 hours
  • Providing an initial assessment of the report within 3 business days
  • Keeping you informed about our progress in addressing the issue
  • Notifying you when the vulnerability has been fixed

Contact Us

If you have any questions about our security practices or need to report a security issue, please contact our security team at security@agicrowds.com.